Font outline protection???
enridp (7 points) | Fri, 2010-02-12 21:16Hi!
I had a big problem with my las work.
An extrange number was printed in the cover of my magazine.
The printer told me that those numbers was a protection of one of the fonts used in my designs.
Every text in my design is outlined. But they said that was something like an outline protection of the font.
Is that true?
I can't find anything related with outline protection.
Thanks !!!
and sorry for my bad english
enrique
PS: i'm working with Illustrator CS4 (PC), they use an APPLE.
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Interesting. Never heard of that before, but I'm sure the font manufacturers are tired of people stealing their fonts - so maybe they came up with that as a security device.
My question would be for your printer - why did he print the job with an extra number that (I assume) was not on the proof you gave him? He should have alerted you to the problem so you could fix it before the job was run. If the print run didn't match your proof - he should rerun the job gratis.
That is because they don't film in their print, they subcontract the making of the film.
In my PC and in the printer's PC the design looks fine, but in the "filming house" they use an APPLE and they didn't check anything, just film...
In the print, they have seen the number when all the work was printed (because they print each color at one).
At least they told me that.
Nonsense. Anything in the final print would be visible on the film IF they were checking the film against the proof (I ran film for years). It's impossible for something to just show up on the press that wasn't there on the film. Either way - whether it was the printer or the subcontractor running the film - the problem lies with THEM, not you. It is THEIR responsibility to make sure the final piece matches the proof you provided. If it doesn't - the printer needs to rerun it or you shouldn't pay him. If the printer thinks the film guy screwed up - that's between them - not you. You need to figure out what the problem is with the font (if there is one - now I question that too). But the print job - whether the file (or font) was correct or not - should be rerun at no charge by the printer. If he refuses, I'd hold back any funds you owe him now and never use him again. It's his responsibility to alert you if there are any problems with the job BEFORE it's run. And - common sense tells you this - when the first printed piece came off the press with the font problem - why didn't he stop the presses? He screwed up TWICE - once at the film stage and again on the press. The printer sounds incompetent to me.
Is there any way you can post a photo of the finished piece with the problem? If I could see the actual problem it might be easier to figure out what happened.
Yes, I told them the same.
They made the work again, but it was a lot loss of time...
and they said that I must be careful with my fonts, that's really annoying because I don't know what's the problem!
I convert every text to outlines, I don't know why a font should be a problem in that situation... I don't have fonts! they are outlined... I don't know :(
Maybe they are lying me to discharge their problem in mine...
I don't know how to attach an image here, if you tell me, I can show you the problem...
Like Art, I've never heard of printers printing 'font protection' numbers before - and it doesn't strike me as something that would benefit anyone.
For example. Assuming the font is illegally used, printing a number doesn't help the font manufacturer recoup their losses. It doesn't help the printer, as they produce a crap bit of print, and it doesn't help you as you get a bad bit of print back.
The only thing I can think of is that the artwork you supplied was corrupt in some way (an older versions of illustrator that I used had a habit of creating insanely complex font outlines which would then mess up any pdf I saved out using them (either directly or linked to from indesign/quark). This could be interpreted as a 'font outline' issue - though I wouldn't communicate it in that way.
To help diagnose your problem it would be great to see an example of the printed work - and potentially the pdf (or other format) artwork you used to print from.
I never heard about such a problem, seriously. I think they want to cheat you.