How to disarm 10 difficult client observations/requests
Ivan | Sun, 2007-10-21 18:36Unveiling a solution is arguably the most harrowing aspect of the creative process. In our last post we talked about how we can work to better service our clients. In this one, I’ll share some of the best responses we have to questions that can often derail an otherwise effective solution.
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It forces us to reconsider our designer/client relationship. We often forget that clients are concerned with what we're doing, since they're paying for it and it affects their business to a large extent. What we need is the relational and business skill to deal with these situations. This article definitely helps to point our thinking in the right direction.
If you keep your ears open, you'll see better.
Great tips! For me it all comes down to getting the creative brief in writing and then sticking to it. Get a contract. :)
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Powerpoint is not a design application
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The Salon Design Tech
Good stuff, thanks for linking. I'm a people person to a fault at times, and this will be a big help.
-Johnny