Illustrator Scaling Issue
MarkSites (11 pencils) | Thu, 2008-03-13 00:13I'm having a sudden problem in Illustrator. For no reason I can determine, I can no longer scale objects using the selection tool and press the shift key at the same time to maintain object proportion. Has worked for years and then abruptly stopped working today. I've deleted my preferences file, swapped out the mouse and keyboard, etc., but it is like I'm not pressing the shift key at all. Still works in Word. I'm on a PowerMac G5 running Leopard, btw.
Any ideas? I'm going NUTS trying to work without this function.
Thanks,
Mark
Commenting on this Forum topic is closed.
Believe me APPARENTLY this is the case:
see this thread:
http://creativebits.org/some_keyboard_keys_stop_working_from_time_to_time
other than that I dunno.
"Try not, Do! or do not, there is no try."
-Yoda
Entourage is not running.
If you have another user account, try Illustrator there. If it works, you know it's something with your user account. If not, then something's turned on in Illustrator that disables the scaling.
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Powerpoint is not a design application
flikWORLD Design
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Dirt and Rust
...and they all agree you're a genius. I tried using Illustrator under another user and it works fine. What do I do now, though? I can't really delete my user account because I'd lose all of my mail and things, yes (I notice that my mail isn't available under the other user account).
I've been on tech support for about an hour and so far all they've done is have me power down, remove all cables, then power back up.
http://www.maintain.se/cocktail/index.php
run the pilot with defaults. Then restart.
If THAT doesn't help. You can do THIS
Delete the prefs and .plists for illustrator. That might help?
OR the SCARY way:
When u create your new user. Enable root (super user) see this: http://www.spy-hill.com/~myers/help/apple/EnableRoot.html#menu
then while logged in as root TRANSFER EVERYTHING from the old user folder (sans prefs and plists) to the NEW user.
THEN download this: http://www.danfrakes.com/ Change Short name (in sidebar) and follow the instructions TO THE LETTER. then restart and log into your "new" account with OLD files.
You can then delete the OLD account. This is VERY advanced stuff and I WON'T accept responsibility if you do something wrong!
OR Hook up an external HD, copy the whole shebang to it, log into the new user and copy everything back on. . . more messy and longer.
"Try not, Do! or do not, there is no try."
-Yoda
OK... it turned out to be Quicken 2007 for Mac causing the problem. Apparently, when using the scheduler function, it creates files in the user preferences which makes the scale tool in Illustrator malfunction. If I deleted these files and logged off/on, Illustrator worked fine. As soon as I open Quicken again, though, Illustrator stopped working properly again. As soon as I disabled the scheduler function in Quicken it stopped creating files which interfere with Illustrator. Fristrating, but glad it's over!
Thanks, everyone, for your help!
Good to know! I've got Quicken at home, I think. Which Illustrator are you running?
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Powerpoint is not a design application
flikWORLD Design
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Dirt and Rust
I'm running Illustrator CS2, although the guy at Adobe said CS3 has the same problem. I think I'm gonna run my Quicken on a separate user account, although I may just keep my pc around because Quicken for Mac is so incredibly bad.
If you're on an intel pc just run it in Parallels or Bootcamp. :)
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Powerpoint is not a design application
flikWORLD Design
----
Dirt and Rust
That computer is on a G5 so that's not an option, but I've been considering loading Windows onto my MacBook Pro. Are you using Windows on your Mac, and if so is it working well for you? I'm hearing mixed reviews. I'm also undecided on whether I should use Parallels or Fusion. It seems that Parallels may have more features, but Fusion uses less system resources and is more reliable.
That computer is on a G5 so that's not an option, but I've been considering loading Windows onto my MacBook Pro. Are you using Windows on your Mac, and if so is it working well for you? I'm hearing mixed reviews. I'm also undecided on whether I should use Parallels or Fusion. It seems that Parallels may have more features, but Fusion uses less system resources and is more reliable.