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frankhartman's picture
7 pencils

Indesign Pdf Export: Truncated Filename...

Hi there,
Sometimes, when i export as Pdf from InDesign CS 3.0.1 i end up having two files:
One has the regular name but is 4kB and can't be opened.
The other can be opened, has the regular bytesize but the name is truncated; it contains a # and 6 digits.

See this image

I was wondering if anyone here has the same problem, and/maybe even a solution...

Commenting on this Forum topic is closed.

JimD's picture
2617 pencils

Your file name is too long. Shorten it and all will be well. I assume that you are connected to a Windows-based server of some kind, or have a Windows-formatted HD on the network – this is usually the case when this problem occurs.

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frankhartman's picture
7 pencils

Thanks for the quick response.

I'll have to do some checks to see if my external FireWire drive might be a Windows volume, or maybe the OS X Server is sharing something as a Windows volume...

frankhartman's picture
7 pencils

I disconnected all network mounts and external drives. Double checked to see if my boot HD is HFS, no USB sticks and such. Still get the weird double files with long filenames... How come this happens only in InDesign...

benjancewicz's picture
26 pencils

I'm having this problem too; running InDesign CS2.
I'm saving the file to my Desktop too, and I'm running OSX 10.4.11

What can I do to fix this?

ireid's picture
1283 pencils

This is not the temporary inDesign file that is created when you open the file? The one with the little "lock" icon? Could be something like that?

"Try not, Do! or do not, there is no try."
-Yoda

benjancewicz's picture
26 pencils

Positive. I'm exporting to my desktop, not where the actual indd file is. And when I do so, it makes 2 files.

Basically, it looks like this:

FILENAME#345467.pdf 1345 KB
FILENAME.pdf 0 KB

Only "FILENAME#345467.pdf" can be opened, the other one cannot.

ireid's picture
1283 pencils

in OS X.1 when it saved temp files with a ._(filename) that was 0k alongside the actual file. . . haven't seen that since 10.2! hmm strange.

"Try not, Do! or do not, there is no try."
-Yoda

KellyR's picture
525 pencils

I've run into this problem frequently on our Mac network here. It's either an Adobe problem or an OS problem (not sure which - I'm not the IT person here, I just gripe to our IT guy when it happens.)

The only solution we've found so far is to keep your file names from getting too long when you go to export a PDF. You don't have to change the file name of your original InDesign doc - just make it brief when you export the PDF.

(Sorry not more help - did you also try searching the support forums at Apple and Adobe?)

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