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aitchmal0ne's picture
220 pencils

Magazing publishing efficiency

We recently switched from the database Magazine Manager to Publish2Profit and are having great difficulty streamlining the communication of the art direction information for ads from the sales rep to the art department.

Does anyone have any experience with Publish2Profit or have an efficient way to get the information for ad creation from the ad rep to the art department? I am wasting an incredible amount of time, going through emails, notes handed to me on post-its and then the database to collect all of the information needed just to START the ad.

Any help would be tremendously appreciated.

Thanks so much.
:h

::heather malone

Commenting on this Forum topic is closed.

caoimghgin's picture
845 pencils

I believe the key problem with Data Asset Management solutions is that they are designed by engineers/managers for engineers/managers. The sales pitch looks great (to those who are signing the checks to buy it) but the implementation always fails -- mainly because you're the one doing the implementation and the engineers/managers who bought it were weren't thinking of how (or even if it could) be implemented. They're dreaming about all those wonderful charts, graphs and streamlined billing reports.

So, here you are. Whaddya gonna do?

Well, you could lobby to get training on the software from the company who makes it. These companies usually have seminars for this sort of thing. Still, that wouldn't guarantee the product is truly usable in a real-world environment for the same reasons I've seen before.

Other resources could be social networking sites like twitter, facebook and LinkedIn. Contact other people who use this software and see what you can come up with together.

Without my sense of direction, I don't know where I'd be.

MRPEABODY's picture
1 pencil

Heather,
I found your post by googling Publish2Profit complaints. We have also recently switched to P2P toward more efficient subscription management but it seems the issues with them just keep coming. New anomalies and inconsistencies keep cropping up. The response too often something leaning toward the problem being on our end only to find it was on theirs. It's been since January trying to work with the bugs, smoothing over the bumps of a new system. At this point we have invested more time, money and energy into a system that is simply not working. Sorry to gripe but if I were you I'd take a big step back from those post it notes and see if the support you're getting is just piling on more work that you should have to do for a system you are paying for!

caoimghgin's picture
845 pencils

Whaddya mean it doesn't work?

Just look at those testimonials from publishers, fulfillment coordinators, salespeople and ad representatives!

http://www.publish2profit.com/testimonials/Testimonials.html

Without my sense of direction, I don't know where I'd be.

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