Creativebits.org

an All Creative World site
tarak's picture
9 pencils

Photoshop/Illustrator help needed

hi,
i still work with Photoshop 7.0.1 ME (Middle East version)
now i try to install Photoshop CS3 (ME) and Illustrator CS3 (ME)on Windows version Vista. but everytime i get an error.
anybody knows why? do you maybe have any tips to share?

thanks in advance,

Commenting on this Forum topic is closed.

Mintsauce's picture
1004 pencils

Can you tell us what the error message is? (In English, if possible, not ME)

Francois

The Construct Agency
Building Creative Brands for People

tarak's picture
9 pencils

in de beginning, during initializing:
"setup has encountered an error and cannot continue. contact adobe customer support for assistance.
internal error: 2739

i thought maybe it has to do with Vista.

Mintsauce's picture
1004 pencils

Click Start, Accessories,

On XP

Right click Command Prompt.
Click Run as Administrator.
At the prompt type,
regsvr32 jscript.dll (be sure to type the space between the two strings.)
hit enter.

Then install

OR:

On Windows Vista32:

Choose Start > All Programs > Accessories.
Right-click the Command icon, choose Run As Administrator, and authenticate.
Navigate to Windows\System32.
At the prompt, type regsvr32 jscript.dll and press Enter.
When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

On Windows Vista64:

Choose Start > All Programs > Accessories.
Right-click the Command icon, choose Run As Administrator, and authenticate.
Navigate to Windows\SysWow64.
At the prompt, type regsvr32 jscript.dll and press Enter.
When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

(http://www.adobeforums.com/webx/.3bc3ddab)

The Construct Agency
Building Creative Brands for People

natobasso's picture
3953 pencils

Uninstall any and all old versions of CS before installing a new one.
----
Natobasso
"Powerpoint is not a design application"

tarak's picture
9 pencils

Mintsauce and natobasso,
Thank you so much for your help!
i'm now working with Photoshop CS3 extended for the first time.

tarak

natobasso's picture
3953 pencils

Awesome! How did you resolve the issue?

----
Natobasso
"Powerpoint is not a design application"

tarak's picture
9 pencils

uninstalled the old versions and did what Mintsauce wrote.
i can now work with photoshop CS3.
but then, i got another problem. this time with windows.
i actually try to install Adobe Creative Suite 3. but i only could install photoshop CS3.
when i try to install Illustrator or InDesign, i get the message:
"Adobe illustator/indesign CS3 has stopped working"
"A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available."

i uninstalled 4 times the whole adobe familiy and tried again, but i get still the same message.

Creativebits is a blog about creativity, design and Macs. We also have a critique section where you can post your work to get opinions and a forum to discuss any design related topics.

Recommend us on Google

Latest critique

Do you need a great new logo?

If you need a logo for your company or product you can get it done with us.
In our logo store you can pick from over 28,000 pre-made logos that will be customized to your name for free or you can post a contest for us for just $250 and our designers from all over the world will submit dozens of logo design suggestions to your specific needs.

Marketplace