problems with company logos in an email temaplate

Submitted by designbyjez on Wed, 2007-11-21 10:14.

Member's Forum

hey
this is not the most interesting problem posted on this site, i know...

I've been asked to sort out a problem with our company logo when it appears in emails.

working on Mac's we use Entourange for emails and had no problem setting up a signature template which has all our details (name, address and legal blurb) but the problem has been adding in our logo. So far we have just placed a TIFF version of the logo into the template and it looks ok (but not great) on screen

but

When some people receive an email, the logo appears as a separate attachment rather than an embedded image. And if you try and print the email the logo appears very low in quality

Is there another way of creating a template at the end of an email so a logo can appear?

has anyone ever come across this kind of problem before? –

i can answer any more questions if you need any more info

Thanks!
Jez

Email Client

Submitted by Creative_NRG on Wed, 2007-11-21 13:17.

The email client of the person receiving the messsage dictates how embedded images appear on their end. Unfortunately, there isn't a way to override their settings. Many email clients are now set to read HTML but I don't think Entourage allows you to send the message as HTML.

Check out the new Mail capability in Leopard
http://creativebits.org/how_to_create_customized_osx_mail_stationery_in_leopard_0

BTW: Use a 72 dpi .GIF or .PNG for the logo. It will be a much smaller file opposed to the .TIF and that will speed delivery.