Creativebits.org

an All Creative World site
shele.bele's picture
71 pencils

Save to WEB & DEVICES not working on Mac!!

I sliced my image up, and am trying to save it so I can upload them to my server. But, the option to 'Save to Web & Devices' is grayed out/unavailable. What's the problem and how do I fix this?

Commenting on this Forum topic is closed.

pokie's picture
1198 pencils

try another image and see if it works or not.

shele.bele's picture
71 pencils

just tried another image...still no luck.
i googled this problem and found several posts about it, but no resolutions. but, i also saw where Mac users were able to use that option.

onegirlcreative's picture
1090 pencils

Photoshop? Illustrator?

Perhaps you're in the wrong format (i.e. jpg, tiff, etc.). Maybe you need to be in a correct format in order to do this.

Also, is it locked? Meaning, are you unable to edit?

--------
"I am not sick. I am broken. But I am happy as long as I can paint." ~ Frida Kahlo

www.onegirlcreative.com

shele.bele's picture
71 pencils

Photoshop...CS3

What's the correct format? It's a JPG image. It's locked in the sense that I cannot click it... it's not available.

Here is a screen cap...see how the "SAVE FOR DEVICES & WEB" option is grayed out?

(I hope it's not too small for you all to see)

shele.bele's picture
71 pencils

I mean it's in PSD formant... not JPG.

onegirlcreative's picture
1090 pencils

It looks like from your screenshot, that you have a lot of layers. Perhaps it's too large to save for the web? Layers add size, therefore it might just be too large.

This has happened to me, however it prompts me and tells me that it's too large to save for web. Can you resave as a jpg and see what happens? You would think that as a PSD it should be able to do the job, but I honestly don't know at this point.

--------
"I am not sick. I am broken. But I am happy as long as I can paint." ~ Frida Kahlo

www.onegirlcreative.com

natobasso's picture
3953 pencils

I've had this happen, but it was because CS was glitching. Repair permissions, Restart and try again...should work.

Might sound silly but have you tried the key combo instead for the command?

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

How do I repair permissions?

& yes I just tried the key combo...but it didn't work.
cntrl+comm+shift+s?

natobasso's picture
3953 pencils

I'll bet your permissions are messed up if you never done this. :)
Apps/Disk Utility/Repair Permissions

If that doesn't do it, boot up with your OS X Install DVD (But DON'T reinstall OS X). Go to File/Open Disk Utility and Repair Disk. I'd Repair Permissions here too.

Do step 1 first, restart and then try your app again. If that doesn't work, do step 2. Let us know how that goes.

You could also restart and hold the shift key, that boots in a mode that loads only default features.

What OS X are you running?

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

OK, Im reparing permissions now.

I'm running Version 10.5.3

natobasso's picture
3953 pencils

You might also want to make sure the file is saved before you Save as Optimized.

Command + I on the file and make sure permissions are thus:

1. Lock is 'unlocked'
2. Read/Write for everything but 'Others'. Should be Read Only.

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

All of the files have been saved prior to me trying to Save as Optimized.

I changed the permissions to those and still no go =/

natobasso's picture
3953 pencils

Do you have Adobe Device Central installed? It is combined with Save as Optimized in CS3 and then called Save to Web and Devices. This feature's name was changed from CS2 to CS3...If you don't have ADC installed I'm wondering if it will disable your Save to Web and Devices feature?

Though digitalprosound.com says, "[Adobe] Device Central can be invoked from within Photoshop CS3 using a new "Save for Web and Devices" command." which leads me to believe the two are not mutually exclusive.

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

Yes, ADC is installed

natobasso's picture
3953 pencils

I'm hoping the permissions repair will do it along with the restart.

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

I ran the permissions repair, but I'm still having the same problem! This is sooo frustrating! >=/

natobasso's picture
3953 pencils

Can you try it on a new file with no slices? Let me know what happens.

----
Powerpoint is not a design application

shele.bele's picture
71 pencils

Still not working for me

natobasso's picture
3953 pencils

Search for "imageready" and move the .plist and .pref files you find to the trash (don't have the app active when you do this). Restart the app. Your preferences will go to default, but hopefully the Save to Web and Devices will come back.

Did you happen to have a demo version installed before you installed the full version?

----
Natobasso
"Powerpoint is not a design application"

shele.bele's picture
71 pencils

I searched for imageready, but nothing came up that related to my problem.

natobasso's picture
3953 pencils

No, don't search the Internet. Search your computer. :)
----
Natobasso
"Powerpoint is not a design application"

JimD's picture
2617 pencils

ImageReady isn't installed with CS3

-----------
Visit The Graphic Mac for graphics and Mac OS tips, reviews, tutorials and discussion.

natobasso's picture
3953 pencils

So? That's the app she's using.

----
Natobasso
"Powerpoint is not a design application"

shele.bele's picture
71 pencils

that's what i did...nothing came up.

natobasso's picture
3953 pencils

If you have ImageReady installed, you'll find .plist and .pref files. Did you search ImageReady or Image Ready? (space)

----
Natobasso
"Powerpoint is not a design application"

onegirlcreative's picture
1090 pencils

When you installed CS3, was it bundled? Did you install the plugins for this particular issue? I know this particular "save for web & devices" is a plugin.

I guess that's another route we could take it...

--------
"I am not sick. I am broken. But I am happy as long as I can paint." ~ Frida Kahlo

www.onegirlcreative.com

pokie's picture
1198 pencils

after you repaired permissions, you should empty your trash and restart your computer.

angusbooker's picture
1 pencil

For whatever reason, 32-bit files can't be exported to web or devices.

Check for more info:
http://www.adobeforums.com/webx?14@@.59b4dd28

dammitjanet13's picture
1 pencil

You saved my life. Thank you! my "save for web and devices" is finally working.

Creativebits is a blog about creativity, design and Macs. We also have a critique section where you can post your work to get opinions and a forum to discuss any design related topics.

Recommend us on Google

Latest critique

Do you need a great new logo?

If you need a logo for your company or product you can get it done with us.
In our logo store you can pick from over 28,000 pre-made logos that will be customized to your name for free or you can post a contest for us for just $250 and our designers from all over the world will submit dozens of logo design suggestions to your specific needs.

Marketplace