Unable to open a CS file in CS4 After Computer Crash
guper (9 pencils) | Wed, 2010-02-10 22:23Can anyone offer any help.
I was using my computer with my indesign CS files open, when the graphics card broke on the motherboard - I now have removed the Disk Drive and have it in a cradle attached to a new computer.
Trouble is I can not open the files on my new comp on CS4 - it states "The file is already open by another user or application, the file may be stored on a network server and can not be used until the user closes it"
I have made sure that all files on the old drive are available via the security tab to the new machine - I have also made sure each individual file is able to be used by the new comp.
It seems that the file is locked and I do not know how to resolve it. I have found references to the fact the file may be locked in the preference file but I do not seem able to locate it in a satisfactory way.
Can anyone offer any advice?
Many thanks
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If the files were open when it crashed you may have lost them. That's what it sounds like to me.
Art they are all showing their full MB in the drive - they dont appear to have gone anywhere - neither have any of the other files on the drive been damaged - these files were old and had been worked on for weeks on end?
indesign creates a "lock" file in the same folder to prevent other users from opening the same file at the same time. look for that indesign lock file and delete it. hopefully that will allow you to open the original file.
Hi Gwells and Fccctorres - There are no inlk files anywhere - I located the recovery file and have tried changing that with the new of CS4 - that didnt work. Though within the CS files I did locate tmp files - so I even tried copying them across to the CS4 program recovery file (stored in the cache file) still frozen unfortnately
Years ago Illustrator would create a temp file in the trash when the program crashed that you could retrieve and it would be the last saved version (more or less). I doubt that still holds true - but I haven't had the need for it in years so who knows? Worth a look.
Hi folks - I eventually free'd up two of the files I needed - the other I am not so bothered about - its only a days work.
Basically it appears in the crash a zip file was created with apparently no content - But it had the same name as the file. So my search for IndesignLock files etc wasnt showing it up. Ironically when I had searched for the file name alone of one of the crashed files - I used the file which I still cant locate the zip file for lol - sods law.
Immediately on deleting them - hey presto the files became available (even the icon changed back to a CS Icon instead of the CS4.)
Cant explain it - but its one for your memory bank.
Now onto my next problem - CS4 keeps crashing when I produce the documents (PDFs or SWF's) I never had any problems with the same files in CS! Dam lol.
FOR FINAL REFERENCE FOR ANYONE WITH THIS PROBLEM - I HAVE FOUND A WAY TO FORCE OWNERSHIP OF THE FILE:
Prerequisites
Log on as an administrator
You must be logged on to Windows as an administrator in order to change security permissions for a file or a folder. If the computer is your personal computer, you are likely already logged on with an administrator account. If the computer is part of a network at work, you might have to ask the system administrator for help. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin
Start Windows XP Home Edition in safe mode
If you are running Windows XP Home Edition, you must start the computer in safe mode, and then log on with an account that has administrative rights in order to access the Security tab. Access to the Security tab is required in order to change security permission. If you are running Windows XP Professional, you do not have to start the computer in safe mode. For more information about how to start Windows XP in safe mode, click the following article number to view the article in the Microsoft Knowledge Base:
304449 How to start the System Restore tool at a command prompt in Windows XP
Disable Simple File Sharing in Windows XP Professional
If you are using Windows XP Professional, you must disable Simple File Sharing. By default, Windows XP Professional uses Simple File Sharing when it is not joined to a domain. For additional information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
307874 How to disable simplified sharing and set permissions on a shared folder in Windows XP
Back to the top
To take ownership of a file or a folder
How to take ownership of a file
You must have ownership of a protected file in order to access it. If another user has restricted access and you are the computer administrator, you can access the file by taking ownership.
To take ownership of a file, follow these steps:
Right-click the file that you want to take ownership of, and then click Properties.
Click the Security tab, and then click OK on the Security message (if one appears).
Click Advanced, and then click the Owner tab.
In the Name list, click Administrator, or click the Administrators group, and then click OK.
The administrator or the administrators group now owns the file.
To change the permissions on the file that you now own, follow these steps:
Click Add.
In the Enter the object names to select (examples) list, type the user or group account that you want to have access to the file. For example, type Administrator.
Click OK.
In the Group or user names list, click the account that you want, and then select the check boxes of the permissions that you want to assign that user.
When you are finished assigning permissions, click OK.
You can now access the file.
Poor guy.